Make Mobile Cultures Digital Engagement your Web marketing agency in Rochester. We conduct comprehensive digital marketing campaigns that are designed to meet the specific needs of each client we work with. By getting to know you and your business, we can formulate an online marketing plan that will get you the results you want. We understand how to channel the power of the Web on your behalf. Let us do for you what we are doing for our other clients every day.
You Need PR Whether You Know it or Not
Mobile Cultures Digital Engagement conducts digital marketing campaigns that work like PR campaigns while achieving greater sales for the client. Whether you are a new business, a growing business, or a business with some bad reviews online, Mobile Cultures will put together a Web marketing campaign for you that spreads your brand awareness and cleans up any unwanted attention you may have gotten online in the past. After all, when it comes to doing business online, social proof is everything.
Today, between 77%-92% of all business transactions begin with an online search. This is true even for brick and mortar businesses. Essentially, Google, Bing, and Yahoo search engines have replaced the Yellow Pages. This is why you need online reviews, and there are two things to be considered about online reviews.
How Bad Online Reviews Affect Your Business
First, if you have a lot of bad reviews or only bad reviews - be it 1 or 100 - people will run away from your business as fast as they find it 100% of the time. Fortunately for business owners online, most people are fair. They will usually look for a response from the business owner to the bad review. If there is no response, they will deduce that the business owner doesn't care enough to respond. Fortunately, even the poorest reviews can be nullified with an answer. A tactful and dignified response to the complaint and an offer to rectify the problem that your client/customer had can make all the difference in the world.
What if You Have 0 Reviews Online?
Second, having no reviews online is just as bad as having bad reviews, and in some instances, it might even be worse than having bad reviews. Having no reviews online means RISK to a prospective client. How so? Because, without any reviews, either good or bad, a prospective client doesn't know if you are reliable to deliver what you offer. The client doesn't know if you're qualified, able, licensed, etc. it sends the message that nobody else has trusted you to do business, so why should they.
You Need 5-Star Reviews
Meanwhile, positive reviews will gain you new business all the time. At Mobile Cultures Digital Engagement, we give our clients the power to highlight positive reviews, address poor reviews, and resolve disputes amicably. Doing so will have a positive influence on prospective clients. Mobile Cultures Digital Engagement is Web marketing agency in Rochester helping people like you get the marketing and PR they need to reach their full potential.Web Marketing Agency Rochester